Privacy Policy

 

Effective Date: September 1, 2026

Last Updated: September 1, 2026

Rivers Lodge (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information collected through our website at https://theriverslodge.com/ (the “Site”).

This Privacy Policy explains how we collect, use, disclose, and protect your information, as well as your rights under applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and platform regulations set by Google and Meta.

1. Information We Collect

We collect information directly from you when you interact with us, as well as automatically when you visit our Site.

A. Information Collected Automatically

When you browse our Site, we automatically collect certain technical and usage information from your device via cookies, web beacons, and log files:

  • Identifiers & Device Info: IP address, browser type, operating system, device type, screen resolution, and language settings.

  • Usage Data: Pages viewed, duration of visit, referring/exit pages, search terms, click patterns, and timestamp data.

  • Analytics Data: Information gathered via Google Analytics (Measurement ID: G-35148V0RME).

B. Information You Provide Voluntarily

If you contact us via email, phone, contact forms, or booking inquiries, we may collect:

  • Contact Information: Full name, email address, phone number, and physical/mailing address.

  • Inquiry Details: Special event requests, accommodation preferences, delivery details, and message contents.

2. How We Use Your Information

We use the collected information for business and commercial purposes, including to:

  • Operate, maintain, and enhance our website performance and user experience.

  • Respond to your inquiries, reservations, event bookings, and customer support requests.

  • Monitor and analyze site traffic patterns, usage trends, and marketing effectiveness (via Google Analytics).

  • Comply with legal obligations, prevent fraudulent activity, and enforce our website terms.

  • Deliver targeted information or promotional content if you have opted in to receive marketing communications.

3. Cookies and Tracking Technologies

We use essential and analytics cookies on our Site:

  • Essential Cookies: Necessary for the website to function properly, load dynamic themes (Divi framework), and maintain site security.

  • Analytics Cookies (Google Analytics & Google Site Kit): Help us understand visitor behavior by aggregating anonymous user statistics.

For detailed information on the specific cookies we use and how to manage your preferences, please view our Cookie Notice.

4. Third-Party Disclosures & Advertising Tools

We do not sell your personal information for monetary value. We may share information with trusted third-party service providers bound by strict confidentiality agreements, including:

  • Hosting & Web Infrastructure Providers: Hosting services supporting our WordPress and Divi framework.

  • Analytics Vendors: Google LLC (Google Analytics).

  • Social Media & Marketing Partners: Meta Platforms, Inc. (Facebook/Instagram), if you click on social links or engage with social features embedded on our Site.

5. California Privacy Rights (CCPA/CPRA Compliance)

If you are a California resident, the CCPA/CPRA grants you specific privacy rights regarding your personal information:

  • Right to Know / Access: You have the right to request what personal information we have collected, used, disclosed, or sold about you over the past 12 months.

  • Right to Delete: You have the right to request the deletion of your personal information, subject to statutory exceptions.

  • Right to Correct: You have the right to request the correction of inaccurate personal information we maintain about you.

  • Right to Opt-Out of Sale or Sharing: We do not sell your personal information. If we share data for cross-context behavioral advertising in the future, you retain the right to opt out.

  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

Exercising Your Rights:

To exercise your CCPA/CPRA rights, please submit a verifiable consumer request by emailing us at info@theriverslodge.com or calling us at (913) 461-4755.

6. Google & Meta Platform Disclosures

  • Google Analytics: Our Site uses Google Analytics to track site traffic. Google processes this data in accordance with the Google Privacy & Terms. You can prevent Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

  • Meta (Facebook/Instagram): Interactions with Meta social plug-ins on our Site are governed by Meta’s Data Policy.

7. Data Security & Retention

We implement administrative, technical, and physical security measures designed to safeguard your personal information against unauthorized access, loss, or misuse. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Children’s Privacy

Our Site is intended for general audiences and is not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children.

9. Contact Us

If you have questions, comments, or requests regarding this Privacy Policy, please reach out to us using the contact details below:

Rivers Lodge

  • Email: info@theriverslodge.com

  • Phone: (913) 461-4755

  • Address: 18103 E 2300 Ln., La Cygne, KS 66040